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Account Management
Learn how to set up and manage your profile
16 articles
How do I see my transactions?
How to update your device's software?
What devices are compatible with your CiNKO wallet?
How do I change my PIN?
How can I recover my CiNKO account if I forgot my PIN?
Fees and limits
What is your FIO handle?
How can I change my birthdate?
How do I change my country of residence?
How do I close my account?
I need access to a deceased family member's CiNKO account
How does the inactivity fee work?
How much do platforms charge to send money to CiNKO?
If I change my mobile number, what happens to my CiNKO wallet?
If my mobile number is currently registered with CiNKO, can I sign up for another CiNKO account with the same number?
How to request a change of my registered phone number in CiNKO?