Account Management
Learn how to set up and manage your CiNKO profile.
21 articles
How can I change my PIN to access my CiNKO wallet?
How can I change my country of residence on my CiNKO account?
How can I change my birthdate on my CiNKO account?
I forgot my PIN to access my CiNKO wallet, how do I recover it?
How to request a change of my registered phone number in CiNKO?
If I change my mobile number, what happens to my CiNKO wallet?
If my mobile number is currently registered with CiNKO, can I sign up for another CiNKO account with the same number?
Can I use my CiNKO wallet from another country?
What is your FIO handle?
Fees and limits
How much do platforms charge to send money to CiNKO?
Can I use my CiNKO wallet for online purchases?
How can I view the transactions on my CiNKO account?
How to update your device's software?
What devices are compatible with your CiNKO wallet?
I need access to a deceased family member's CiNKO account
How do I close my account?
How can I find the transaction hash?
How can I activate Discreet Mode to hide my balance?
How can I change the appearance of the CiNKO app?
How can I change the language in the CiNKO app?