Account Management
Learn how to set up and manage your CiNKO profile.
21 articles
How can I change my PIN to access my CiNKO wallet?
How can I change my country of residence on my CiNKO account?
How can I change my birthdate on my CiNKO account?
I forgot my PIN to access my CiNKO wallet, how do I recover it?
How to request a change of my registered phone number in CiNKO?
If I change my mobile number, what happens to my CiNKO wallet?
If my mobile number is currently registered with CiNKO, can I sign up for another CiNKO account with the same number?
Can I use my CiNKO wallet from another country?
What is your FIO handle?
Fees and limits
How much do platforms charge to send money to CiNKO?
How does the inactivity fee work?
How can I view the transactions on my CiNKO account?
How to update your device's software?
What devices are compatible with your CiNKO wallet?
I need access to a deceased family member's CiNKO account
How do I close my account?
How can I find the transaction hash?
How can I activate Discreet Mode to hide my balance?
How can I change the appearance of the CiNKO app?
How can I change the language in the CiNKO app?