Account Management
Learn how to set up and manage your CiNKO profile.
18 articles
How do I change my PIN?
How do I change my country of residence?
How can I change my birthdate?
How can I recover my CiNKO account if I forgot my PIN?
How to request a change of my registered phone number in CiNKO?
If I change my mobile number, what happens to my CiNKO wallet?
If my mobile number is currently registered with CiNKO, can I sign up for another CiNKO account with the same number?
Can I use my CiNKO wallet from another country?
What is your FIO handle?
Fees and limits
How much do platforms charge to send money to CiNKO?
How does the inactivity fee work?
How do I see my transactions?
How to update your device's software?
What devices are compatible with your CiNKO wallet?
I need access to a deceased family member's CiNKO account
How do I close my account?
How can I find the transaction hash?