If you're having trouble receiving your mobile verification code, don’t worry — here are a few things you can try to resolve the issue.
Check your network signal
First, make sure your network signal is strong enough. If the signal is weak, you may not receive SMS messages. To refresh your signal, turn on airplane mode on your phone for a few seconds and then turn it off again.
Review your settings and apps
Check if you have any SMS filtering settings or apps enabled. If so, disable them and try receiving the SMS again.
Check your inbox
If your SMS inbox is full, you may not be able to receive new messages. Make sure to delete any old or unwanted messages to free up space.
If you’ve tried all these steps and still can't receive SMS messages, feel free to contact us via chat support for further assistance.