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Why haven't I received the mobile verification code?
Why haven't I received the mobile verification code?
Updated over a year ago

If you're experiencing difficulties receiving SMS messages, consider trying the following troubleshooting methods:

  • Ensure that your network signal is strong. You can refresh it by toggling your phone to airplane mode and then back to regular mode.

  • Check for any SMS filtering settings or applications on your phone that might be affecting message delivery.

  • Make sure that your phone inbox isn't full, as this could prevent new SMS messages from being received.

If, despite these efforts, you are still unable to receive SMS messages, please don't hesitate to reach out to us through our chat support for further assistance.

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