The verification process of your CiNKO account can take between 24 and 48 hours to complete. Below are the requirements to complete the verification:
Be at least 16 years old.
Provide an accepted government-issued ID.
Confirm that the document is not expired, damaged, or illegible.
Make sure the uploaded photo is clear and shows all required details.
Confirm that the profile details match the information on the document.
If your camera is not working and you cannot take photos, we recommend using a different device. Remember that you must submit the required documents within the CiNKO app to complete the verification process.