There are a few possible reasons why the CiNKO Platinum Visa Card option may not be available:
Unfortunately, the CiNKO Platinum Visa card is not available for CiNKO Users with phone numbers registered in Nicaragua.
Your CiNKO Account may not have completed the KYC (Know Your Customer) verification process.
If you need assistance, please contact our Customer Service team via email at [email protected] or through our live chat.
Customer Service hours (Costa Rica time):
Monday to Friday: 9:00 a.m. – 5:00 p.m.