How do I report a lost or compromised CiNKO Platinum Visa card?

If your CiNKO Platinum Visa Card is compromised, the first and immediate step is to lock your card through the CiNKO Mobile App.

If you wish to lock your CiNKO Platinum Visa Card for any reason, follow these simple steps:

Then, please report your lost/compromised card immediately to our Customer Support team through the in-app chat in the CiNKO Mobile App, alternatively you can also contact us by email: [email protected]